Health and Wellness

With reference to clinic healthcare appointment systems in the province:

1. (a)(i) How many public healthcare facilities currently utilise a formal booking appointment system and (ii) at which facilities are these systems implemented, (b)(i) what types of appointment systems are in use and (ii) what criteria are used to determine their implementation and (c) what outcomes have been recorded from the use of clinic appointment systems in terms of patient waiting times and service efficiency;
2. whether any success stories have been documented regarding the implementation of appointment systems at clinics; if so, what are the key findings;
3. (a) what plans are in place to improve appointment systems at clinics in the province and (b) what targets have been set in this regard?